Privacy Matters

Your privacy is our priority. Learn how we protect your personal information.

Privacy Policy

Last Updated:
11 August 2025
BLVD Holiday Home Rental LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in compliance with applicable laws, including the UAE Personal Data Protection Law (PDPL) and the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website www.blvdholidayhomes.com, and your rights regarding this data.

1. Information We Collect
a. Personal Information
We collect personal data that you provide to us when making an inquiry, booking a property, or using our services, such as: Full nameEmail address Phone numberPostal addressPayment details (processed securely through our payment partners)Government-issued ID or passport details (for compliance with DTCM and legal requirements)
b. Automatically Collected Information
When you visit our website, we may collect:IP addressBrowser type and versionDevice type and operating systemPages visited and time spent on the siteCookies and similar tracking technologies

2. Lawful Basis for Processing (GDPR & PDPL)
We process your personal data on the following lawful bases: Contract performance – to provide you with booking, rental, and related services Legal obligation – to comply with UAE regulatory requirements (e.g., DTCM guest registration)Legitimate interests – to improve our services, enhance website security, and prevent fraudConsent – for marketing communications, where you have opted in.

3. How We Use Your Information
Your information may be used to:Process bookings and paymentsConfirm reservations and provide customer supportMeet regulatory compliance obligations (including guest identity verification)Send important service updates and notificationsShare special offers, promotions, or newsletters (only with your consent)Improve our website, services, and customer experienceDetect and prevent fraudulent activity

4. Sharing Your Information
We do not sell or rent your data. We may share it with: Service providers – such as payment processors, booking platforms, and IT supportGovernment authorities – including the Dubai Department of Tourism and Commerce Marketing (DTCM), as required by law Business partners – with your consent, for joint promotionsLegal entities – when necessary to comply with laws, court orders, or defend legal claims

5. International Data Transfers
If you are located outside the UAE, your information may be transferred to and processed in the UAE or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data, in line with GDPR requirements.

6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Booking-related records may be kept for up to 7 years to meet accounting and legal requirements.

7. Cookies & Tracking Technologies
We use cookies to:Improve your browsing and booking experienceRemember your preferencesAnalyse website performance and usage
You can adjust your browser settings to block or delete cookies, but this may affect site functionality.

8. Data Security
We employ appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.

9. Your Rights Under GDPR & PDPL
You have the right to:Access the personal data we hold about youRequest correction or deletion of your dataWithdraw consent for marketing at any timeRequest data portability in a machine-readable formatObject to processing based on legitimate interestsRestrict processing in certain circumstancesLodge a complaint with a relevant supervisory authority (e.g., UAE Data Office or EU Data Protection Authority)
To exercise these rights, contact us at: info@blvdholidayhomes.com.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

11. Children’s Privacy
We do not knowingly collect or process personal data of individuals under the age of 18 without parental or guardian consent.

12. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our business practices. The updated version will be posted on our website with the revised “Last Updated” date.

13. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us: info@blvdholidayhomes.com